FAQ

Why should I use Your Research Help.com?
  • You are stuck, and need a real person to help you.
  • You hate searching for information.
  • You don't want to register or sign up for anything.
  • You have a deadline and are running out of time.
  • You want to verify the information you already have.
  • You're confused by conflicting, erroneous, or potentially-misleading information.
  • You're suffering from information overload, and need someone to make sense of all the data.
  • You often say "Time is money."

Why do I have to pay to ask a question?

Your initial payment ensures our staff will review your question and conduct preliminary research to determine if we can provide a fully detailed response that you will be satisfied with, and be willing to pay for.


How does this process work?

It's three easy steps.


What if you can't answer my question? 

 It only costs a dollar to ask, but we promise to try our best and help you out.  Repeat business and happy customers are what we want!


What can I expect to pay for a full report?

The price of a full report will vary depending on the complexity of your question and how long it takes us to find the answer.  Two hours of research and report preparation will cost approximately $80.


What does a full report look like?

Here's an example.


Why should I pay you to find something I can look up myself on Google or Wikipedia?

You shouldn't!  We provide a service when you don't have the time or desire to conduct your own research.  We are more than a search engine or a public wiki.  We are real people researching all publicly-available resources to solve your problem.  We provide verifiable references to our answers in an easy to read, user-friendly report format, with usable information such as web links, phone numbers, literature references, regulatory code citations, or whatever is needed to solve your problem.


What if I'm not satisfied with my full report?

Let us know and we'll do our best to earn your satisfaction!  Repeat business and happy customers are what we want!


How can I be sure the information in your full report is accurate?

We will provide our sources of information with references and links where you can verify the reliability of our information.


How long will it take for you to answer me?

We will respond to you as fast as we can; however, our service goals are as follows:  We will respond to your initial inquiry in 3 business days (or less) with an accurate estimate of how long it will take us to provide you a with complete answer.  A general estimate is 5 to 10 business days for a completely researched answer, depending on the complexity of the problem.
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